Inquiry
Thank you for considering contacting DOC Japan Co., Ltd.
If you have questions about our products, services, technical support, sample requests, or any other inquiries, please feel free to contact us via the form below.
We look forward to assisting you.
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FAQ
This page provides a collection of frequently asked questions and answers about DOC Japan Co., Ltd. We have compiled information on topics such as our products, services, technical support, and sample requests, focusing on the most common inquiries we receive. Our goal is to provide helpful information for first-time customers as well as those seeking detailed insights about our offerings.
Each answer is designed to be clear and specific, but if you need more detailed information or have additional questions, please feel free to contact us through our “Contact Us” page.
Where is DOC Japan based?
DOC Japan Co., Ltd. is a Japan-based company with its headquarters located in Sumida City, Tokyo. We value Japan’s unique sensibilities and cultural values while providing high-quality cosmetic ingredients to customers worldwide. Built on the foundation of “Japanese technology and quality,” we are committed to developing trusted cosmetic ingredients for the personal care industry.
Where can I purchase DOC Japan products?
DOC Japan products are available through our official distributors in each region and country. For information about distributors in your area, please feel free to contact us via the “Contact Us” page on our website. We are committed to delivering high-quality products through our trusted distributor network.
Which industries use DOC Japan products?
DOC Japan products are primarily used in the personal care industry. They are widely applied in hair care products such as shampoos, conditioners, and treatments, as well as skin cleansing products like body washes and facial cleansers. In these applications, our products deliver a variety of functions, including smooth sensory feel, moisturizing effects, and improved foam quality, contributing to the development of optimal formulations.
Do you provide technical support for your products?
Yes, DOC Japan provides technical support for our products. Technical service is one of our core strengths, and we leverage our expertise and experience to assist with formulation development and product improvement. By offering guidance on optimal ingredient incorporation and maximizing the performance of our products, we deliver tailored solutions that meet our customers’ needs and add value to their formulations.
How can I inquire about DOC Japan products?
For inquiries about our products, please choose one of the following methods:
- If you are familiar with one of our distributors, please contact them directly.
- Use the inquiry form available on our website.
- For customers in Japan, inquiries can also be made through the members-only page after registering for membership. The members-only page offers access to a dedicated inquiry form as well as related information.
We are committed to responding promptly and thoroughly, so please feel free to reach out to us.
What kind of CSR activities does DOC Japan engage in?
As part of our CSR activities, DOC Japan collaborates annually with Sumida City, where our headquarters is located, and JA Toshima to support the Toshima Camellia Seed Harvest Project. In this initiative, university and graduate students from Sumida City join our employees to assist local farmers with the seed harvesting process. Through this activity, we contribute to supporting local agriculture and promoting sustainable resource utilization, while also providing participants with valuable opportunities to connect with nature. CSR initiatives like this reflect our commitment to “coexistence with the community” and “realizing a sustainable society.”
How can I stay updated on the latest cosmetic ingredients from DOC Japan?
You can access the latest information on our cosmetic ingredients through the following methods:
- Individual visits by our sales representatives.
- Product introductions provided through our official distributors.
- Information shared at domestic and international exhibitions.
- For customers in Japan, the latest updates are available on the members-only page after registration.
We are committed to keeping you informed with the most up-to-date information. Please feel free to contact us.
